terms of use & agreements

Welcome to Studio Meez. Please review the following basic terms that govern your use of, and purchase of, products from our Site. Please note that your use of our Site constitutes your agreement to follow and be bound by those terms (the "Agreement").


This Privacy Policy describes how and when Studio Meez collects, uses, and shares information when
you purchase an item from us, contact us, or otherwise use our services through studiomeez.bigcartel.com or its
related sites and services.
This Privacy Policy does not apply to the practices of third parties that we do not own or control,
including Big Cartel or any third party services you access through Big Cartel. You can reference the Big Cartel Privacy
Policy to learn more about its privacy practices.

1. Personal information we collect
To fulfil your order, you must provide us with certain information (which you authorised studiomeez.bigcartel.com to
provide to us), such as your name, email address, postal address, payment information, and the
details of the product that you’re ordering. You may also choose to provide us with additional
personal information (for a custom order of wool, for example), if you contact us directly.

2. Legal bases
We rely on a number of legal bases to collect, use, and share your information, including:
 as needed to provide we services, such as when we use your information to fulfil your order, to
settle disputes, or to provide customer support;
 when you have provided your affirmative consent, which you may revoke at any time, such as by
signing up for our mailing list;
 if necessary to comply with a legal obligation or court order or in connection with a legal claim,
such as retaining information about your purchases if required by tax law;
 as necessary for the purpose of our legitimate interests, if those legitimate interests are not
overridden by your rights or interests, such as 1) providing and improving our services. We use
your information to provide the services you requested and in our legitimate interest to improve
our services; and 2) Compliance with the Big Cartel Seller Policy and Terms of Use. We use your
information as necessary to comply with our obligations under the Big Cartel Seller Policy and Terms
of Use.

3. Third parties
Information about our customers is important to our business. We share your personal information
for very limited reasons and in limited circumstances, as follows:
 Service providers: we engage certain trusted third parties to perform functions and provide
services to our shop, such as delivery companies and Paypal. We will share your personal information with
these third parties, but only to the extent necessary to perform these services.
Studio Meez will never share this with any outside affiliations or individuals. Your information (we don't store your full credit card number) is secured and encrypted with the Secure Socket Layer Software via PayPal.
 Business transfers: if we sell or merge our business, we may disclose your information as part of
that transaction, only to the extent permitted by law.
 Compliance with laws: we may collect, use, retain, and share your information if we have a good
faith belief that it is reasonably necessary to: (a) respond to legal process or to government
requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address
fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property,
and safety of our customers, or others.

4. Data retention
Studio Meez retains your personal information only for as long as necessary to provide you with our
services and as described in this Privacy Policy. However, we may also be required to retain this
information to comply with legal and regulatory obligations, to resolve disputes, and to enforce our
Because of Belgian corporate law, we are legally acquired to keep your data concerning invoices for
the following time period: 7 years.

5. Transfer of personal information outside of the EU
Studio Meez may store and process your information through third-party hosting services in the US
and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with
different data protection and government surveillance laws than your jurisdiction. If we are deemed
to transfer information about you outside of the EU, we rely on Privacy Shield as the legal basis for
the transfer, as Google Cloud is Privacy Shield certified.

6. Buyer’s rights and our contact details
If you reside in certain territories, including the EU, you have a number of rights in relation to your
personal information. While some of these rights apply generally, certain rights apply only in certain
limited cases:
 Access: You may have the right to access and receive a copy of the personal information we hold
about you by contacting us using the contact information below.
 Change, restrict, delete: You may also have rights to change, restrict our use of, or delete your
personal information. Absent exceptional circumstances (like where we are required to store
data for legal reasons) we will generally delete your personal information upon request.
 Object: You can object to (i) our processing of some of your information based on our legitimate
interests and (ii) receiving marketing messages from us after providing your express consent to
receive them. In such cases, we will delete your personal information unless we have compelling
and legitimate grounds to continue using that information or if it is needed for legal reasons.
 Complain: If you reside in the EU and wish to raise a concern about our use of your information
(and without prejudice to any other rights you may have), you have the right to do so with your
local data protection authority.
For purposes of EU data protection law, I, Karolien Van de Gaer, owner of Studio Meez, am the data
controller of your personal information. If you have any questions or concerns, you may contact me
at [email protected]. Alternately, you may mail me at:

Studio Meez, Karolien Van de Gaer, Lange Violettestraat 287, 9000 Gent, Belgium.


We may, from time to time, change the terms that govern your use of our Site. Your use of our Site following any such change constitutes your agreement to follow and be bound by the terms as changed. We may change, move or delete portions of, or may add to, our Site from time to time.


Studio Meez products displayed at the Site are available in select stores around the world and select foreign markets while supplies last. In some cases, merchandise displayed for sale at the Site may not be available in stores. The prices displayed at the Site are quoted in EURO and are valid and effective only in the European Union.